Solutions

The IT basics, handled by people who pick up the phone.

Core IT support that keeps your business running, Microsoft 365, backup, monitoring, the things you can't go without.

Microsoft 365, backup, device monitoring, and day-to-day support, the core IT layer every business needs, managed by the same team who looks after your phones and broadband.

What's included

Everything you need. Nothing you don't.

Microsoft 365 managed

Licences organised and cost-efficient. Onboarding and offboarding handled cleanly.

Backup that's tested

Acronis & Dropsuite for cloud data. Real recovery, not just "backups exist".

Device monitoring

Patching, updates and health checks across laptops and desktops.

Real support

When something breaks, you call us. We sort it. No third-party hand-offs.

Onboarding & offboarding

New starters set up properly. Leavers removed cleanly. No loose ends.

Asset visibility

Know what devices your team is using and whether they're up to date.

The IT basics, done properly

Your business depends on tech every single day: emails, files, devices and cloud systems. When something stops working, productivity drops fast. IT Essentials gives small businesses the core IT support needed to stay productive and avoid downtime. We handle the systems behind the scenes so your team can focus on what matters.

Our platform uses trusted technology from Acronis and Dropsuite to keep everything monitored, backed up and running smoothly.

What’s included

Microsoft 365 licence management

Managing Microsoft 365 licences can get messy. People join, people leave, licences get forgotten. We keep your licences organised and cost-efficient:

  • Right licences for every employee
  • Fast setup for new starters
  • Immediate removal for leavers
  • No wasted spend on unused licences
  • Ongoing support for changes

Your team always has the tools they need.

Email security

Spam and malicious emails slow you down. Our Acronis-powered email protection blocks threats before they reach your team:

  • Less spam and noise
  • Malicious attachments and links blocked
  • Inbox protection for all staff

Your staff spend less time on junk, more time on work.

Device protection

Every device your team uses, from laptops to desktops and workstations, is a potential entry point for threats. Our security software monitors them all, around the clock:

  • 24/7 device monitoring
  • Early warning on unusual activity
  • Fast response to issues

Your devices stay safe and ready for business.

Backup for Microsoft 365

Microsoft 365 doesn’t always have your back if data is deleted. Our Dropsuite and Acronis backup means:

  • Deleted emails and files can be restored
  • OneDrive and SharePoint protected
  • Quick recovery if something goes wrong
  • Long-term, secure storage

Your data is always safe.

System monitoring & maintenance

Small issues can turn into big problems unless you spot them early. We watch your systems around the clock and fix issues remotely before they cause disruption:

  • Device health monitoring
  • Automatic updates
  • Issues fixed before disruption
  • Less downtime

Your systems stay reliable, without the hassle. Your data is stored securely in the UK, in line with GDPR requirements.

Who it’s for

IT Essentials is for small UK businesses without in-house IT. Ideal if you want systems that just work, less downtime, simple IT management, and real support from real people.

Book your IT Essentials review. In a quick call, we’ll review your current setup, identify any gaps, and show you exactly what IT Essentials covers, and what it would mean for your business day to day. Let’s make IT simple.

What our clients say

What businesses say about working with us

★★★★★

Commscircle are always able to get a 'human' on the other end of a line, no matter what day or time of the week.

Recruitment Director Falcon Green
★★★★★

Fewer missed enquiries since we switched. The team answers quickly and already knows our setup.

Director Arq Homes
★★★★★

Clear billing, reliable phones and support that actually picks up. Exactly what a law firm needs.

Partner Taggart Legal Services

Want to see if this fits your business?

15-minute call. No pitch. We'll tell you straight whether this is the right move.