Business phones that just work.
No missed calls. No drama. No hidden extras.
Circle Voice is the phone system built for busy, growing businesses, without the usual headaches. Keep your numbers. One licence with all features included. Fast, human support and clear bills.
Most phone systems get more complicated over time.
What should be straightforward ends up fragmented, different tools, different bills, different support teams. And the features your business actually needs are usually locked behind extras.
- Call recording and reporting cost extra, often per user, per month.
- Calls, messages and meetings all require separate platforms.
- Remote and hybrid teams need yet another tool to work properly.
- Simple pricing becomes complex licensing structures over time.
There's a simpler way.
Everything Your Team Needs, Already Included
One platform, every channel
Calls, chat, messaging and meetings on one licence, no add-ons for the basics.
Visibility on every call
Reporting and recording built in. See who's calling, what's being missed, where time is going.
Keep your numbers
Smooth porting with zero disruption. Your team stays reachable throughout the switch.
Work from anywhere
Desk, mobile, laptop, the same extension follows you. Built for hybrid teams.
Simple per-user pricing
Predictable monthly cost. No surprise fees. No mystery line rentals.
Real human support
No ticket maze. The same people who set you up answer when you call.
Why Businesses Choose Circle Voice With Comms Circle
Traditional Phone Systems
- Multiple tools for calls, messaging and meetings
- Features hidden behind add-ons
- Complex licensing structures
- Limited visibility into performance
- Difficult to support remote and hybrid teams
Circle Voice with Comms Circle
- One platform for every communication channel
- Core features included as standard
- Simple, predictable pricing
- Built-in reporting and visibility
- Flexible working from any location
The Right Tools For The Job
The platform powers the experience, but the right hardware helps your team get the most from it.
From desk phones and wireless headsets to reception consoles and hybrid working setups, we'll recommend equipment that fits the way your team actually works. No unnecessary complexity. Just reliable technology that feels good to use every day.
Desk Phones
Yealink T87W
T8 Series7 inch touchscreen, AI noise cancellation, Wi-Fi 6.
Yealink T85W
T8 Series5.5 inch touchscreen, USB-C, AI noise cancellation.
Yealink T74W
T7 SeriesWi-Fi 6, Bluetooth 5, 4.3 inch display.
Yealink T73W
T7 SeriesWi-Fi 6, Bluetooth 5, HD audio.
Headsets
Yealink BH76 Plus
BluetoothANC, 35 hour battery, Qi wireless charging.
Yealink WH66
DECTTouchscreen base, 160m range, USB hub.
Yealink BH70
BluetoothLightweight, 50m range, multi device.
What Could We Improve?
Most businesses already have a phone system. The question is whether it's helping your team work more efficiently, serve customers better and support future growth. We'll take a look at your current setup and highlight opportunities to improve flexibility, visibility and customer experience.
Is Circle Voice right for your business?
Circle Voice works best for businesses that rely on calls and want a phone system that’s easy to manage. It’s a great fit if your business:
- Handles regular customer enquiries, bookings or support calls
- Has staff working across office, home or mobile
- Wants clear visibility of missed calls and team performance
- Uses Microsoft 365 or CRM systems
- Needs a phone system that grows with the business
Most businesses we support have 5 to 60 users.
It may not be the right fit if you only need a basic home-style phone line, your team rarely takes inbound calls, or your decision is based purely on the lowest price.
What makes Circle Voice different?
Most SaaS phone systems leave you to figure things out yourself: endless help articles, DIY setup, and support that stops at the login screen. With Circle Voice, our own phone system, you get a hands-on, done-for-you service:
- We configure everything for you. Call flows, users, devices and integrations are all set up by experts. No guesswork, no DIY portals.
- Onsite installation and testing. We come to your office, install the system, and test every line, handset and integration before go-live.
- Full training for your team. We train every user and your system admin, face-to-face or remotely, so everyone is confident from day one.
- Ongoing support that’s actually human. When you need help, you speak to real people who know your setup, not a chatbot or ticket queue.
You don’t have to become a telecoms expert. We do the heavy lifting, so you can focus on running your business.
What’s included as standard
- Remote working ready. Use your business number anywhere: office, home, or on the move.
- Self-service control. Update your status, forward calls, or check voicemails in seconds, with no IT tickets.
- Business call handling & hunt groups. Flexible routing, auto-attendant, call queues and hunt groups, so calls are always covered.
- Web chat & internal messaging. Customer enquiries and team chats in the same dashboard.
- Microsoft 365 & Teams integration. Make and take business calls directly inside Teams, usually without extra Teams Phone licences.
- CRM integration. See customer details on incoming calls and log calls automatically, whether you use Bullhorn, Salesforce or another leading CRM.
- Complete conversation history. Every call, message and note, securely stored inside Circle Voice.
- Customisable dashboards. Every user gets a personalised view: wallboards, call stats, recordings and more.
- Live wallboards & real-time analytics. Managers see live stats on missed calls, queue times and agent availability, at no extra cost.
- Call recording & quality control. Record calls for training, compliance, or dispute resolution.
- Security & reliability. Hosted in certified UK/EU data centres, 24/7 monitored with enterprise-grade uptime.
Advanced capabilities as you grow
- AI Agents: automate call handling and customer enquiries 24/7.
- AI Transcription: automatic call transcripts for record-keeping, training, or compliance.
- WhatsApp Business integration: bring WhatsApp conversations into your dashboard.
Devices & setup
Use your existing phones if compatible, we’ll check. Need new devices? We supply and support Yealink phones and headsets. Full setup, training and onboarding handled by our team.
How switching to Circle Voice works
Switching phone systems is easier than most businesses expect. Your current system stays active until everything is ready, so there’s no downtime during the transition.
- Step 1: Discovery. We review how your team works today, including users, numbers and call flows.
- Step 2: System setup. Your Circle Voice system is configured for your business: users, call routing, devices and integrations.
- Step 3: Number transfer. Your numbers move across while your existing system stays live.
- Step 4: Go live. We install the system onsite and train your team so everyone is confident from day one.
Most businesses are fully live within 2 to 3 weeks.
Frequently asked questions
Can we keep our existing phone numbers?
Will our phones stop working during the switch?
How long does it take to switch?
Do we need to buy new phones?
Will our team need training?
What happens if we need support later?
What businesses say about working with us
Commscircle are always able to get a 'human' on the other end of a line, no matter what day or time of the week.
Fewer missed enquiries since we switched. The team answers quickly and already knows our setup.
Clear billing, reliable phones and support that actually picks up. Exactly what a law firm needs.
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15-minute call. No pitch. We'll tell you straight whether this is the right move.